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Sahabat Travel System

Sahabat Travel System

Description

Sahabat Travel System is an end-to-end B2B SaaS platform built to digitalize, streamline, and scale operational workflows for Umrah and Hajj travel agencies.

Problem & Challenges

  • • Fragmented Data & Spreadsheets: Tracking passports, visa status, and group manifests manually leads to a 35%+ administrative delay and high human error rates.
  • • Lack of Sales Intelligence: Travel agencies struggle to monitor agent performance and track group occupancy metrics in real time, leading to up to 25% unsold seats per departure batch.
  • • Inefficient Group Management: Organizing flight batches (kloter), rooming lists, and package variations manually requires 10+ hours of repetitive admin work per departure.

Key Features & Solutions

Real-Time Executive Dashboard: Provides instant visibility over total travelers (420+ Jamaah registered), partner networks (40+ Active Agencies/Mitra), and overall revenue performance (Rp 13.0B+ trackable revenue).
Automated Manifest & Jamaah Management: A centralized database to handle traveler profiles, package selection (Quad/Triple/Double), and instant 1-click Excel export for flight and hotel manifests.
Departure & Flight Batching (Kloter Management): Structured departure scheduling system to track active groups, flight itineraries, and pricing tiers across various seasons (e.g., Ramadhan, Syawal, Early Year batches).
Market Intelligence & Sales Analytics: Built-in performance analytics featuring occupancy rate tracking (up to 100% seat utilization tracking) and agent leaderboard insights to optimize sales operations.

Key Impact & Results

  • ✓ 80% Reduction in Administrative Time: Automated manifest generation and group data processing eliminated manual data entries.
  • ✓ 100% Seat Occupancy Tracking: Improved sales visibility across agent networks, helping the agency maximize seating capacity for every departure batch.
  • ✓ 100% Real-Time Data Accuracy: Streamlined document and traveler record management with zero lost files prior to departure dates.

Tech Stack

Next.js / ReactNext.js / React
Tailwind CSSTailwind CSS
Node.js / Express.jsNode.js / Express.js
MySQLMySQL